ePoi - A Brighter Way to Spin
- customer service
Gonna be hard to find a better pair for the price! Lots of modes and the perfect weight. Definitely recommend!
it has been awesome, i absolutely love and am pleased with my purchase
Best LED poi i have ever had
This is probably the most difficult light flow art that I have encountered yet, but wow is it so much fun to learn! If you want a great time but a challenge too, then this is the thing for you!
After just a few months of light use of these poi, one of my poi's stops working completely and won't turn on. I try resetting it, unlocking it, all that, but it doesn't turn on at all. These are supposed to have a warranty so I emailed emazinglights to get them replaced. After sending them in, instead of having a new pair sent back to me as they said, they give me store credit (not even a refund?!). I have no idea what to do with store credit because obviously I just wanted my poi fixed. These poi have been sold out for a while and they have said they have no idea when they are coming back in stock. Pretty disappointing for a site that claims to be the #1 leader in gloving and light shows.. :(
Hello Aashna, Thank you for leaving us a review and for giving us your honest feedback. We are always looking for an opportunity to improve our products and your feedback is highly appreciated. We apologize that the ePoi - A Brighter Way to Spin had not met your expectations. We want to make this right for you. Upon checking, we replied back to your email. If there's anything else we can help you with, please feel free to reply back to our email. Have a wonderful day! Ross