All products are tested before packing. If you are not completely satisfied with your product or received a defective item, please send it back to us for an exchange or store credit.

Refunds: Due to the nature of our products, there are NO REFUNDS. However, we give store credit and exchanges.

Exchanges:  It's easy to exchange an item if its defective or exchange for another item of equal or lesser value. Exchanges must be made within 5 days of the confirmed delivery date if you are unsatisfied with your product, and the items must be in unused condition.

*Please remember that eGloves are quality checked before shipment. Due to the nature of this particular product all issues with these gloves must be reported within 1 day of receving the gloves.  

• Only unworn and brand new apparel is eligible
• Exchanges, returns or store credit request must be made within 14 days of the confirmed delivery date if you are unsatisfied with your product
• 15% restocking fee for any returns, exchanges, store credit

If you believe you qualify for a exchange or store credit please log in to your account and under "My Account" you will see a link for Returns / Exchanges. Please completely fill out the fields and detail why you need an exchange as much as possible. If it is fair and legitimate request, we will handle it immediately. Customers are responsible for shipping or dropping off  return packages, but we will cover shipping fees back to your address. Please use sturdy packaging with bubble wrap or boxes to protect the shipment during shipment. 

Please print out the RMA slip and include it in your package that you will send back to the following address:

EmazingLights.com
220 S. Glendora Ave
West Covina, CA 91790

 When we receive your package with RMA #, we will proceed to exchange your defective products according the RMA ticket.

Thank you!